Terms of service

Welcome to Zyvenra. These Terms of Service govern your access to and use of our website https://zyvenra.shop/ , products, and services. By visiting our site or placing an order, you agree to these Terms along with our Privacy Policy and other policies listed on the website. Please read them carefully before using our services.

1. Access and Eligibility

By using our website, you confirm that you are at least 18 years old or using the site under the supervision of a parent or legal guardian. You agree to provide accurate and complete information when creating an account or placing an order. You are responsible for keeping your login details secure and for all activities carried out through your account.

2. Products and Information

We try to display product details, images, and descriptions as clearly as possible. Actual product color, size, or appearance may vary slightly due to screen settings or manufacturing differences. We reserve the right to change product details, pricing, availability, or discontinue products at any time without prior notice.

3. Orders and Acceptance

Placing an order on Zyvenra means you are offering to purchase a product. Orders are confirmed only after successful payment and order confirmation. We reserve the right to accept, cancel, or limit any order at our discretion, including orders suspected of fraud, misuse, or incorrect pricing.

4. Pricing and Payments

All prices are listed in Indian Rupees. Prices may change without notice. Applicable taxes, shipping charges, or COD charges will be shown at checkout. By completing a payment, you confirm that the payment details provided are accurate and that you are authorized to use them.

5. Shipping and Delivery

Shipping timelines provided are estimates and may vary due to courier operations, location, weather conditions, or other factors beyond our control. Ownership and risk of products pass to you once the order is dispatched. Shipping terms are governed by our Shipping Policy.

6. Returns and Refunds

Returns, exchanges, and refunds are governed strictly by our Refund & Return Policy. Please review it carefully before placing an order.

7. Intellectual Property

All content on this website, including text, images, logos, graphics, and design, belongs to Zyvenra or is used under permission. You may not copy, reproduce, modify, distribute, or use any content without written approval.

8. Third-Party Tools and Links

Our website may contain links or access to third-party websites or tools. We are not responsible for their content, accuracy, policies, or services. Accessing third-party links is at your own risk.

9. Relationship with Shopify

Our store is powered by Shopify. All purchases are made directly from H Zyvenra.Shopify is not responsible for products sold, customer service, or disputes related to your order.

10. User Conduct

You agree not to use the website for any unlawful activity, misuse, abuse, fraud, data scraping, spreading harmful software, or actions that affect site performance or other users. Any violation may result in account suspension or permanent access restriction.

11. Feedback and Reviews

By submitting reviews, feedback, or suggestions, you grant Zyvenra the right to use, publish, or display such content for marketing or operational purposes. You confirm that your content does not violate any law or third-party rights.

12. Errors and Corrections

There may be occasional errors related to pricing, product details, or availability. We reserve the right to correct such errors and cancel affected orders if required.

13. Disclaimer of Warranties

Our services and products are provided on an “as is” basis. We do not guarantee uninterrupted or error-free service, except where required by Indian law.

14. Limitation of Liability

Zyvenra is not responsible for indirect, incidental, or consequential damages arising from the use of our website or products, including loss of data, profits, or business opportunities.

15. Indemnification

You agree to indemnify and hold harmless Zyvenra, its owners, partners, and service providers from any claims, losses, or legal expenses arising from your breach of these Terms or misuse of the website.

16. Termination

We reserve the right to suspend or terminate access to our website or services at any time without notice if these Terms are violated.

17. Governing Law

These Terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of courts located in Maharashtra.

18. Changes to Terms

We may update these Terms of Service at any time. Changes will be posted on this page. Continued use of the website means you accept the updated Terms.

19. Contact Information

For any questions regarding these Terms of Service, you can contact us at:

Zyvenra
Email: supportshopzyvenra@gmail.com

Phone: +91 6207952985
Business Address :  Jana asthwan Bihar, 803107